Writing
Notes, essays, and working in public.
Field reports from consulting delivery, AI-augmented work, and the small pieces of ops that compound.
Low Clarity + High Demand = Overwhelm
How ambiguity quietly turns demand into breakdown.
leadershiporganizational-designclaritycomplexityDecision Velocity = (Clarity × Confidence) / Complexity
Why capable teams take weeks to decide what they already know.
leadershiporganizational-designclaritycomplexityAgentforce Readiness: Shifting Left, and The Economics of (In)Action
What being ready for agentic AI actually means, and why the work of getting ready pays off whether or not you ever deploy an agent.
agentforcesalesforceai-readinessThe Year of the Agent, or Pilot Purgatory?
One billion AI agents by the end of 2025 — Salesforce's vision colliding with the reality of organizational readiness.
agentforcesalesforceai-readiness